- First of all you have to make sure that you try to log in on the right page Merchant Account. This page can also be accessed from the bottom menu in the page's footer.
- Secondly, you have to make sure that the password is well written, without spaces and without having the Caps Lock activated.
- Thirdly, if you still cannot log in, try to generate a new password from the page for Forgot Password.
If you still cannot access your account, all you need to do is contact us by e-mail firstname.lastname@example.org.
It is important that the e-mail be sent from the e-mail address you used to register. This will be the one used for reply.
Listed in: Registration problems