FAQsSetting and processing datafeedArticle

What do the processing errors from the Product stats page refer to?

The processing errors that can appear in the Product stats - Datafeeds processing page indicate the type of problem that have occurred during your datafeed processing. These are the errors that can show up:

- File not found (error 404) - when accessing your datafeed, the browser returns the error 404 File not found. It is possible that the datafeed was moved to another location and is no longer available at the location indicated in the datafeed URL;

- Your datafeed exceeds the maximum size allowed - the datafeed size is larger than 32 Mb;

- Your datafeed is below the minimum size allowed - the datafeed size is smaller than 1 Kb;

- Invalid format (image file) - the datafeed is an image file instead of .txt or xml file;

- The file format is HTML instead of text - the datafeed format is HTML instead of .txt or XML file. It is possible that the datafeed was moved to another location and is no longer available at the location indicated in the datafeed URL;

- Invalid XML format - this error can occur in the folowing cases: the datafeed changed from XML to .txt , the XML file is not correctly formatted, the XML file does not have all the mandatory fields. Check if the feed respects the XML formatting rules and has all the mandatory fields, as indicated here: https://partner.shopmania.com/cp.help?topic=20

- The script contains PHP errors - verify this error with your development team.


If the errors have been resolved, please contact us directly by email at support@shopmania.com

Listed in: Setting and processing datafeed